Terms of service

About these terms

AutoStacc is run by an individual based in Utah County, Utah, United States. These are general terms written in plain language for the site as it works today; they weren't drafted by a lawyer. If anything here conflicts with a right the law gives you, the law wins.

Using AutoStacc

AutoStacc is a store and library for digital music material (sample packs, presets, stems, music and visuals) made by independent artists and creators. By using the site you agree to these terms, the privacy policy, the refund policy and the licences of what you buy.

Accounts

You need a confirmed email address to create an account. Keep your password to yourself; you're responsible for what happens under your account. If you think someone else has used it, change your password and sign out your other devices in Settings › Security, then tell AutoStacc: Email [email protected].

You can buy as a guest without an account. Purchases made with your email join your account when you confirm that email.

Buying

Prices are shown in US dollars and are what you pay at checkout; the store, not your browser, decides the price. Payment is taken by Stripe. An order is complete once Stripe confirms the payment; until then nothing is charged and nothing is delivered.

Everything sold is a digital download. You buy a licence to use the files, as set out in the licence for that kind of product, not the copyright in them.

Downloads and access

What you buy stays in Your Stacc, where you can download it again whenever you're signed in. Guests open their purchases from the link in their receipt.

If a creator withdraws a product from sale, people who already bought it keep their access. AutoStacc may remove a file that breaks the law or these terms; if that affects something you paid for, see the refund policy.

Acceptable use

Don't:

• share, resell or upload the files you bought except as their licence allows;
• get into accounts, files or parts of the site that aren't yours, or try to break or overload the site;
• use stolen payment details or make purchases you intend to dispute;
• publish anything in the Studio that you don't have the rights to, or that is illegal, hateful or deceptive;
• write a review that isn't your own honest view of the product, or that is hateful, abusive or advertising. AutoStacc may hide reviews that break these rules.

Community and copyright

The community rules apply to the community. The copyright policy explains how to report infringement, how to answer a report, and what repeat infringement costs an account.

Artists and creators

Products and pages are made by the projects and creators named on them, who keep the rights in their work. AutoStacc sells and delivers it for them.

If you make a creator space in the Studio, you're responsible for what you publish there and confirm you have the rights to it.

Creators can sell products in the Studio. Sales of creators' products are taken on a separate Stripe account from AutoStacc's own, which is also why a cart holding both is paid in two steps. A sale is held for 14 days (the refund window) before it can be paid out. To be paid you connect a Stripe account; Stripe verifies you and its connected account terms apply to it. AutoStacc sends a payout when you ask and AutoStacc approves it. If a sale is refunded after you were paid for it, that amount is taken from your next sales. Sales tax on creators' products is worked out and collected at checkout by Stripe Tax; creators are responsible for their own income taxes. AutoStacc's fee, if any, is shown in the Studio before you sell.

Each creator space gets free storage (shown in the Studio). Where AutoStacc offers paid storage, you choose the most you'll spend a month; at the rate shown in the Studio that sets your storage limit, and uploads stop there. You pay only for what you actually store above your free storage, measured once a day; a day without a measurement isn't charged. Statements come after each month and are paid first from your earnings that have cleared the refund hold, then automatically from the card you saved through Stripe for the rest; they're due 14 days after they're issued, and amounts under $0.50 are added to the next month's statement. To take paid storage you save a card on Stripe's page, and you agree that AutoStacc may charge it each month for what your statement says, up to the most you chose. You can replace or remove the card in the Studio at any time. If a charge fails, AutoStacc tries again 3, 7 and 12 days after the statement is issued and emails you each time with a link to update your card or pay. If there's no card, or your bank asks you to confirm the payment yourself, you get an email with a link to a Stripe payment page instead. If a statement isn't paid by its due date, or its payment is disputed, your paid limit pauses: new uploads stop while you're over your free storage, but nothing you've stored is deleted or hidden and buyers keep their downloads. If you lower your limit below what you store, or cancel, uploads stop and storage above your free storage is still charged until you're back within your limit; delete files or contact AutoStacc for help. You can see every day's measurement behind a statement in the Studio; write to AutoStacc if you think one is wrong.

AutoStacc's own storage has a ceiling too. While it's full, new uploads wait for everyone, paid storage included.

Rights in the site

AutoStacc's name, logo, design and code belong to AutoStacc. Artists' and creators' names, artwork and music belong to them.

Suspending or closing accounts

You can delete your account at any time in Settings › Privacy and data.

AutoStacc may suspend or close an account that breaks these terms, for example by sharing paid files, fraud or abuse. Where it can, AutoStacc will tell you why first.

Availability

AutoStacc aims to keep the site and your downloads available, but can't promise it will never be down. Keep your own copies of files you rely on.

Liability

Files are provided as described on their product page. As far as the law allows, AutoStacc isn't liable for indirect losses, such as lost profits or lost work, from using or being unable to use the site or the files. Nothing in these terms limits rights you have under consumer law where you live.

Changes

AutoStacc may change the site and these terms. The date at the top shows the latest version; a change that matters to you will be announced before it applies to new purchases. Purchases keep the licence they were bought under.

Governing law

These terms are governed by the laws of the State of Utah and the United States. This doesn't take away consumer protections you have where you live.

Contact

Email [email protected].